Privacy Policy

Last Updated: December 5, 2024

01Introduction

teag.me ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and tracking service (the "Service"). Please read this Privacy Policy carefully.

BY USING THE SERVICE, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICE.

02Information We Collect

We collect several types of information from and about users of our Service:

A. Account Information

When you create an account through Google authentication, we collect:

  • Name
  • Email address
  • Google account profile picture
  • Google account ID

B. QR Code Data

When you create QR codes, we store:

  • Destination URLs
  • Custom short path (if provided)
  • QR code creation timestamps
  • QR code metadata

C. Analytics and Scan Data

When someone scans your QR codes, we automatically collect:

  • Timestamp of scan
  • IP address (anonymized after 30 days)
  • Geographic location (country, region, city based on IP)
  • Device type and operating system
  • Browser type and version
  • Referrer information

D. Usage Information

We automatically collect information about your use of the Service:

  • Pages or features accessed
  • Time and date of access
  • Session duration
  • Clickstream data

E. Technical Information

  • Browser type and settings
  • Device identifiers
  • Operating system
  • IP address
  • Cookies and similar tracking technologies

03How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve the QR code generation and tracking service
  • Analytics: To generate analytics reports about QR code scans and usage
  • Authentication: To verify your identity and manage your account
  • Communications: To send you technical notices, updates, security alerts, and administrative messages
  • Personalization: To personalize and improve your experience with the Service
  • Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Research: To conduct research and analysis to improve our Service (using aggregated, anonymized data)

04How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including hosting, data analysis, authentication (Google), and customer service. These providers are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Aggregated Data

We may share aggregated, anonymized data that cannot be used to identify you with third parties for research, marketing, or other purposes.

We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

05Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the Service to function properly (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

06Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure hosting infrastructure
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

07Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Data: Retained for the duration of your account's existence

QR Code Data: Retained until you delete the QR code or close your account

Scan Analytics: Retained for the lifetime of the associated QR code

IP Addresses: Anonymized after 30 days for privacy protection

Logs and Technical Data: Typically retained for 90 days for security and debugging purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, tax, or regulatory purposes.

08Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to our processing of your personal information
  • Restriction: Request restriction of processing under certain circumstances
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@bykindling.com. We will respond to your request within 30 days.

09International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

10Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete that information promptly.

11Third-Party Services and Links

Our Service may contain links to third-party websites or services that are not owned or controlled by teag.me. We are not responsible for the privacy practices of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by our Service.

Google Authentication: We use Google OAuth for authentication. Your use of Google's services is governed by Google's Privacy Policy.

12California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@bykindling.com.

13European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes:

  • Consent: You have given consent for processing
  • Contract: Processing is necessary to perform our contract with you
  • Legal Obligation: Processing is necessary for legal compliance
  • Legitimate Interests: Processing is necessary for our legitimate business interests

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (if you have provided your email address)
  • Posting a notice on our Service

Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

15Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@bykindling.com

Service: teag.me QR Analytics Platform

Data Protection Officer: Available upon request

We will respond to your inquiry within 30 days. For urgent privacy concerns, please clearly mark your communication as "Privacy - Urgent."

GDPR & CCPA COMPLIANT • TEAG.ME